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Your Reliable Delivery Partner

We are the leading provider of logistical solutions from West to East Malaysia. With more than 20+ years of experience in the industry, we are able to assure trustworthy and flexible service.

Our Services

Air Freight

Express connection between West and East Malaysia.

Sea Freight

Cost-effective solutions for voluminous and bulk cargo.

Customs Brokerage

Ensuring proper compliance to Customs procedure with our team of experts.

Trucking

First and last mile solutions for small packages and large cargo.

About Us

MTR Services Sdn Bhd is a total logistics service provider in the business of courier co-loading, air-freight consolidation, distribution services, delivery services from first mile to last mile, freight forwarding, customs brokerage and other logistics value-added services.

Terms and Conditions

Rates    :    Rates quoted are net and shall be based on actual weight or volumetric weight, whichever is the higher.


Exclusion    :    Rates quoted do not apply for shipping of live animals, perishable goods, dangerous goods and other special commodities whereby separate specific rates shall apply.


Packing    :    All packing is the responsibility of the shipper and must conform to IATA regulations and subject to dimension and weight limitations.


Limitations    :    All consignments are accepted subject to each carrier’s weight and size restrictions, but generally each piece must not exceed 50 kg and dimensions of 90 x 90 x 90 cm per piece.


Odd-Sized    :    Odd-sized cargo surcharge is applicable for any length exceeding 301 cm  and any width exceeding 206cm as per attached circular  and subject to changes without notice.


Forklift    :    Forklift charges of RM100.00 per usage are applicable for each piece of cargo exceeding 100 kg or odd-sized cargo.


Customs    :    Customs declaration and documentation charges of RM35.00 per consignment are applicable as per existing regulations including consignments exceeding weight and dimension restrictions.


Liability    :    MTR Services Sdn. Bhd. is not a common carrier, and the liability of MTR Services Sdn. Bhd. is limited to RM48.00 per kg and subject to a maximum of RM500.00 per consignment or the actual value as declared on the shipping invoice, whichever is lower, for any cause including but not limited to damaged or lost consignments.


MTR Services Sdn. Bhd. shall not be liable for any consequential losses including changes, amendments, flight cancellations, mishandling, negligence and other actions by the carrier (airline).

Insurance    :    Goods in transit insurance is not included and is to be purchased by the customer separately at their own cost.


Service    :    Door-to-Door delivery subject to city/town limits (15 km radius) and ODA (outside delivery area) surcharge is applicable as per schedule attached.


Billing    :    Weekly


Terms    :    7 days from the date of invoice.


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